Things you might need to know

Terms & Conditions

Scroll down


This section (in addition to the documents referred to in it) provides you information about us and the legal terms and conditions that will apply to any contract between ourselves and your, for the sale of our Goods to you.

We recommend that you read and understand these terms and conditions before you place an Order with us. If there is any term that you do not understand, then please feel free to contact us via

By ordering any of our Goods, you agree to be bound by these terms and conditions.

1. Definitions and Interpretation

  1. Goods: the watch, watch box, watch winder, accessories, paperwork or other goods that we are selling to you as set out in the order.
    Order: your order for the Goods.
    Our/The website, website, site: the website at the domain
    Paperwork: This refers to all paperwork pertaining to the watch/es purchased, this includes but is not limited to, the original warranty certificate of the Goods, COSC papers, Certificate of Origin Papers, Extract from the Archive Papers, Service Papers, Manuals, original booklets, original guarantees, letters from the manufacturer, letters and photos from the original owners etc.
    Terms: the terms and conditions set out in this document.
    OBW Collection, we, us, our: OBW Limited T/A OBW Collection (registered in England and Wales with company number 11107923).
    Working Days: a day other than a Saturday, Sunday or public/bank holiday in England.
  2. Clause headings shall not affect the interpretation of these Terms.
  3. A reference to writing or written includes e-mail.
  4. Unless the context otherwise requires, words in the singular shall include the plural and in the plural shall include the singular.
  5. Any words following the terms including, include, in particular, for example or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms.

1.1 In these conditions “we”, “the Company”, “OBW Collection” means OBW Limited T/A OBW Collection, registered in England & Wales under company registration number 11107923, whose registered office is 9 Goldington Rd, Bedford MK40 3JY (no goods stored at this address) and “you” refers to the person purchasing the Goods.

1.2 The expression “the Goods” means a watch or watches and associated paraphernalia, possibly including box and paperwork, straps and/or accessories.

1.4 We reserve the right to change, replace or update any part of these terms and conditions by posting updates and/or changes to our website.  Any purchase of Goods following the posting of any changes constitutes acceptance of those changes.

1.6 Unless otherwise expressly stated in writing, all quotations from us are invitations to treat.  Your order is an offer, which offer will be accepted by us delivering an order confirmation email.

1.8 The construction, validity and performance of these Terms and the delivery of the Goods shall be governed by English Law.

1.9 These Terms shall be subject to such further special conditions as may be prescribed in writing by the Company.  In the event of any conflict, or apparent conflict, between the special conditions and these Terms, the special conditions shall prevail.

1.10 These Terms supersede all previous sale terms issued by us.

1.11 These Terms constitute the entire agreement and understanding between you and us and govern the supply of the Goods, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us.

1.12 All notices to be served under these Terms shall be served by first e-mail.  Notices shall be deemed served when they would ordinarily have been received in normal business hours according to the means of transmission of such notices.

1.13 Orders may only be placed by individuals aged 18 or older.

2. Cancellation and Returns

2.1 Please refer to the Returns section of our site, seen here

2.4 If you cancel your order after the Goods are delivered to you, you must return the Goods to us and we will make reasonable deductions for any wear and tear the Goods may have suffered, or for any repair that needs to be carried out, as a result of damage incurred, whilst the Goods were in your care.  Paperwork has a significant impact on resale value and we may reduce the funds that we return to you if these are missing or damaged.

2.5 Return postage, packaging, insurance, duties and any charges are your responsibility, though we will assist in the process where possible.

2.6 You must dispatch the Goods to us within 7 days of sending us your notification to cancel.

2.7 Provided the cancellation conditions are met, we will reimburse you within 14 days of receiving and inspecting the Goods. Goods are filmed upon return for the purpose of inspection.

2.8 To cancel your order, you must inform us either by email to

2.9 We may have to cancel your Order, due to unavailability of stock or for some other reason justifying cancellation.  If we cancel your order, we will refund all sums paid by you within 14 working days of notifying you of our intention to cancel your Order.

2.10 In the case of return in instance when there is no error on our behalf, or through change of mind, when paying by card, the original card processing charges are deducted by the payment provider at the time of processing the original payment and thus are non-returnable.

3. Warranties and Representations

3.1 We have made every effort to display as accurately as possible the colours and images of our products that appear on our website.  We cannot guarantee that your electronic display will be accurate.

4. Pricing and Payment

4.1 The price of the Goods will be set out in the email acknowledging your order and may occasionally differ from the price at which the Goods are advertised on our website.  All prices are in Pounds Sterling, with all payments and refunds being issued in the same currency.  It follows that if you convert to sterling from another currency, you take a currency risk on any refund issued to you, unless expressly agreed to the contrary in advance, in writing.

4.2 Our prices include UK VAT at the prevailing rate, and are subject to change until you have paid for the Goods in full. Please note, that prices are quoted gross of VAT (unless expressly stated otherwise) and that preowned goods are subject to a marginal rate of VAT, which can not be reclaimed. For further information, please see here.

4.3 Prices for Goods may change without notice.

4.4 All Goods must be paid for in full, prior to dispatch.

4.5 To see our accepted payment methods, please see the payments section of our website, here.

4.6 As mentioned inner payments section, in certain circumstances, and by where agreed, we will accept a deposit for a watch, prior to payment of the balance by a specified date.

4.6.1 Where the deposit of the VAT inclusive purchase price of the watch has been paid, the deposit will be refundable provided that you request the return of the deposit, in writing, within 48 hours of paying the deposit.

4.7 If outside the UK, you may have to pay import duties or other charges, levied by national authorities, when the Goods enter the country of destination.  These are entirely your responsibility.

5. Delivery

5.1 When you place your order, we will contact you to advise you as to a likely delivery date.  This will vary according to the availability of the Goods and your address, and are only estimates, given in good faith.  No liability will be accepted by us for any loss whatsoever suffered or caused through late delivery or non-delivery and time of delivery shall not be of the essence.

5.2 A signature by the named recipient, is needed for receipt of all Goods, at the delivery address as detailed in your order confirmation emails.  Any parcel that has been tampered with, or shows signs of damage, should not be signed for and delivery should be refused.

5.3 Goods will be delivered to the address given in the original order.

5.4 For details of our available delivery services, please see our delivery section on our website, here

6. Title and Risk

6.1 The Goods will be your responsibility from the completion of physical delivery to your address.

6.2 Ownership of the Goods will pass to you once we have received payment in full for the Goods.

7. Defective Goods

7.1 Once delivered, you must inspect the Goods as soon as reasonably practicable, and inform us immediately, if they are faulty, or if the Goods are not as described.

7.2 If you wish to claim that any of the Goods are delivered damaged, you are required to give notice of the damage and return the Goods, including paperwork, boxes, links, user manual and service papers, within 14 days of delivery, failing which the Goods shall be deemed to have been delivered undamaged and in accordance with the delivery documents.

7.3 If, on inspection, and provided you meet the return requirements mentioned above, the Goods are found to be faulty, we will either: agree to replace the Goods, repair them, or refund you for them, in part or in full.

7.4 We will make reasonable deductions for any wear and tear the Goods may have suffered whilst they were in your care.  Paperwork has a significant impact on resale value and the sum repaid may be reduced by up to if the paperwork is missing or damaged.

7.5 Return postage, packaging, insurance, duties and charges are your responsibility, though we will assist in the process where possible.

8. Limitations of our Liability

8.1 We shall not be liable for any loss of profit, loss of goodwill, loss of business, loss of business opportunity loss of anticipated saving, loss or corruption of data or information, special, consequential or indirect loss suffered by you or by any third party in relation to this order and you shall indemnify us in respect of any claim of any person in respect of such consequential or indirect loss.

8.2 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a sale that is caused by an Event Outside Our Control.

8.3 An "Event Outside Our Control" means any act or event beyond our reasonable control, including without limitation, acts of God, strikes, lock-outs or other industrial action by third parties, acts of local or central government or other competent authorities, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport, collapse of buildings, accident, interruption or failure of utility services, interruption or failure of our website or IT system caused by third parties, or delays/non-performance caused by third parties including manufacturers, finance providers, the Royal Mail or UPS Capital (Parcel Pro Select).

8.4 If an Event Outside Our Control takes place that affects the performance of our obligations under an Order: (i) we will contact you as soon as reasonably possible to notify you of the event; and (ii) our obligations under an Order will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control.  Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.

8.5 If we have reasonable grounds to suspect a fraudulent payment, we will neither dispatch any Goods, nor carry out any refunds, until authorised to do so by the relevant authorities.

9. General

9.1 Your submission of personal information through our website is governed by our Privacy Policy. For full details, please see the Privacy Policy section of our website, seen here

9.2 In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, without affecting the validity and enforceability of the remaining provisions.

9.3 Except where expressly stated, any contract is between you and us.  No external party to any contract shall have any right to enforce any of its provisions.  The Contracts (Rights of Third Parties) Act 1999 is expressly excluded.

9.4 Any failure on our part to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

9.5 We reserve the right to transfer any of our rights and obligations under these Terms, to another party, notifying you of this in writing should it occur, but this will not affect any of your rights or our obligations under these Terms.

9.6 Any questions relating to these Terms should be sent to